We’re a software company specialising in highly innovative construction industry estimating and tendering software.
Our flagship product, Countfire, has gained a fantastic reputation across the globe as an essential tool in the electrical estimating process and is the gold standard of automatic takeoff software.
You absolutely must be enthusiastic, articulate, organised and have a genuine passion for dealing with & negotiating with people of all levels and from around the world. Ideally you've always have been interested in software / computers / the tech industry and want to tap into everything this incredible industry offers. Perhaps you have a background in construction or construction recruitment….even better!
A self-starter, with great verbal and written communication skills, and able to work within a dynamic and fast paced “startup” environment.
You'll be comfortable bringing new ideas to the table and able to prioritise and execute your workload without needing to be managed.
We realise this is a junior role, so you'll be working under the guidance of experienced sales people to steer you on the right path to success.
A Junior Account Manager at Countfire is tasked with dealing with the inbound sales enquiries from first response through to demonstration of the software, onboarding of prospective customers into our software trial and managing that prospect through the trial phase. You will be a lead in negotiating and ensuring that their initial experience with us is first class as we work towards the ultimate goal of signing them up a customer! We also have a large existing customer base of which you will be responsible for reaching out to and ensuring that they are happy customers and building rapport with decision makers.
Being a SaaS (software as a service) business means that signing up a new user is about more than just a sale, it’s all about having a loyal customer base of companies that love our products and stay with us for years to come. The account manager has a crucial part to play in this by ensuring that our customers are happy with what they are signing up for in terms of price and product features and equally that the customers are a good fit our suite of products. So with all this in mind your initial interaction with a potential customer and the way the sales process and ongoing relationship is managed is vital.
Visit our application form and tell us a little about yourself.