In this customer case study, we speak to Ryan Beck of Winters Electrical Services, find out how they use Countfire and the difference it makes to their business.

What did you use before Countfire? What did you dislike about it?

We did take-offs manually. Where do I start? Manual take-offs take too long, symbols are too easy to miss and even when you’ve counted everything, a revised pricing schedule or addendum is all that’s required to make you start all over again. To say we disliked it is putting it lightly!

Why did you decide to bring Countfire into your business?

Results. For some time we had been on the lookout for an automated take-off solution that actually worked and initially brought Countfire into our business on a trial basis. After using the software on a number of estimates, it was obvious how much time we would save by implementing it permanently.

“Each tender now takes significantly less time to complete.”

Ryan Beck, Winters Electrical Services

What were the top 2 challenges you had before Countfire?

  1. Working too many unsociable hours and having to decline too many tenders. Estimating workloads can be very unpredictable and we were too often faced with the choice of expanding our working hours to deal with tenders, or worse, declining to price them and missing out on the opportunity altogether.
  2. We didn’t have a good process for the handover of projects between estimating and the quantity surveying team.

How did Countfire help you overcome them?

  1. Countfire has made us much more efficient. Each tender now takes significantly less time to complete and the output quantity report and quantity breakdown system also makes general tender or pricing document addendums much easier to deal with and less time consuming.
  2. All information relating to the take-off is now digital making the handover and conversion of a tender from estimating to the quantity surveying team is much cleaner. The quantity surveyor is now able to easily compare tender and construction issue drawings, and has access to exactly how our take-offs were produced and quantified which in turn saves them time, and increases their productivity.

“We can make a few selections with Countfire and symbols are automatically counted across an entire building. It’s a huge time saver.”

Ryan Beck, Winters Electrical Services

What are the top 2 Countfire features for you and how do you use them?

  1. Automated counting—This is a no-brainer. We can make a few selections with Countfire and symbols are automatically counted across an entire building. It’s a huge time saver.
  2. Marked Up Drawings—Countfire provides us with marked up drawings showing exactly what we’ve counted and what areas those counts are broken down into. These drawings are clean, clear and ideal to present to a client from a professional point of view. As a result, our tender presentations are much cleaner and more professional as we don’t have a set of drawings with hand written notations all over them, and our clients can use them as a detail of exactly what items have been included for.

What’s the return on investment of Countfire for you?

The speed and productivity of our tenders has increased by 30-40% when using Countfire and comparing tender and addendum drawings is now 5 times as fast when compared to manual working. The accuracy of our take-offs now peaks up to 100% when using the system, which when coupled with the speed increases, is quite remarkable.